Free Shipping on All Orders

Shipping-Info

At Aurohaya, we are committed to delivering your order as quickly, safely, and smoothly as possible. Please review our shipping policy below for details on processing times, delivery estimates, tracking, and shipping options.

## Order Processing

  • Processing Time: Most orders are processed within 1 business day.
  • Holiday Notice: Processing times may be slightly extended during major public holidays or peak sales periods.
  • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email.

## Shipping Rates & Estimated Delivery

We offer Free Standard Shipping on All Orders.

For the United States

Shipping Method Estimated Delivery Time Shipping Fee
Standard Shipping 5–9 Business Days Free
Express Shipping 3–6 Business Days $25.99

International (Other Countries)

Shipping Method Estimated Delivery Time Shipping Fee
Standard Shipping 5–9 Business Days Free
Express Shipping 3–6 Business Days $25.99

Please note: Delivery times are estimates and may vary slightly depending on destination, customs clearance, local courier operations, weather conditions, or peak shipping periods.

## Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

  • Please allow 1–2 business days for tracking information to update after dispatch.
  • You can use the tracking number provided in your email to follow your package in transit.

## Shipping Origin

All orders are shipped from our international fulfillment center to ensure that the latest styles reach our customers efficiently.

## Duties & Taxes

For most destinations, additional customs duties or import taxes are not typically charged. However, if any local duties, taxes, or customs fees are applied by your country or region, they are the responsibility of the recipient.

## Incorrect Address / Undeliverable Packages

  • Please make sure your shipping address is complete and correct before placing your order.
  • Aurohaya is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided at checkout.
  • If a package is returned to us due to an incorrect address or failed delivery, additional reshipping fees may apply.

## Delays

While we always do our best to deliver within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including customs inspections, transportation disruptions, weather events, or high seasonal demand. We appreciate your patience and understanding in such cases.

## Assistance with Your Order

If you have any questions about your shipment, tracking, or delivery status, our support team is here to help:

  • Email: service@aurohaya.com
  • WhatsApp: +1 949-638-9416