๐ Privacy Policy โ Aurohaya
By using Aurohaya services (the "Services"), you consent to the collection and use of your information as outlined below. If you disagree, please discontinue use immediately.
๐ Policy Updates
This policy may be updated to reflect regulatory or operational changes. Latest version will be posted at www.aurohaya.com.
๐ฅ Data We Collect
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Directly from you: Name, email, phone, shipping info, order history, login credentials, customer service messages
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Automatically: IP address, browser type, device data, page views, Shopify cookies (cookie policy)
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Third parties: Stripe/PayPal transactions, Shopify analytics, Google UTM tracking
๐ฏ How We Use Your Data
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Order Fulfillment: Payments, shipping, returns
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Experience Optimization: Personalized UI, product recommendations
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Security: Fraud prevention, account protection
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Marketing: Targeted emails, ads
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Legal: Tax/reporting obligations
๐ Who We Share With
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Essential Partners: DHL/FedEx, AWS, Stripe/PayPal
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Analytics: Google Analytics, Shopify backend
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Legal: Government agencies or M&A due diligence when required
๐ Global Data Transfers
Data may be transferred across regions under appropriate legal safeguards (e.g., SCCs for EU/UK, CCPA-compliant vendors in the US).
๐ก๏ธ Your Rights
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Access & Export: Request your data (JSON/CSV format)
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Deletion: Right to erasure under GDPR
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Marketing Control: Unsubscribe via email footer
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Cookie Preferences: Adjust via your browser
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Inquiries: Email service@aurohaya.com
๐ Security Practices
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Encryption: AES-256 (data at rest), TLS 1.3+ (in transit)
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Access Control: Role-based permissions
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Auditing: Logged activity via SIEM
โ ๏ธ Special Notices
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Children: We do not knowingly collect data from anyone under 16
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User Content: Users are responsible for their own submissions
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External Links: Weโre not liable for third-party sites
๐ฎ Contact Us
For data access or compliance matters:
Email: service@aurohaya.com
Mail: Aurohaya Data Governance Office
UNIT 83, 3/F, Yau Lee Center, 45 Hoi Yuen Road, Kwun Tong, KL