Aurélie V-Neck Cut-Out Maxi Dress

We’re on it! Most orders ship within 1 business day. (Please allow a little extra time during busy holiday seasons).

• USA: Standard (5–8 days, $12.99)
• International: Standard (5–8 days, $9.99)

Absolutely! Free Shipping is automatically applied when you shop 2 or more items. Perfect for building your dream wardrobe!

We’ll email your tracking number as soon as your package is on its way. Remember to leave your email.

Shopping made easy—most international orders have no additional fees or customs duties.

We process orders fast! You can cancel or change your order within 1 hour of purchase. After that, we’ve already started preparing your package, and cancellations cannot be accepted.

• Pre-sale items: These are made-to-order and cannot be cancelled once placed.

We want you to feel fabulous in your Aurohaya dress! If it’s not the perfect fit, you can request a return within 30 days of delivery.

It’s simple! Email us at service@aurohaya.com with your order number and a photo of the item. Once approved, please ship the package back via registered mail with a tracking number within 7 days.

• Our Responsibility: If we sent the wrong size/color or a damaged item, we’ll cover the replacement or full refund. (Please report within 5 days).
• Customer’s Responsibility: For style/size preferences or incorrect addresses, the customer is responsible for return shipping costs and original shipping fees.

To ensure fair expectations, the following are not considered defects:

• Slight color variations due to screen settings/lighting.
• Minor thread ends or washable marks on light fabrics.
• Slight fabric scent (disappears after a quick wash).
• Size differences within a 3-4cm tolerance.
• Subjective feelings on fabric thickness or transparency.

Once we receive and inspect your return:

• PayPal: Within 48 hours.
• Credit Card: Within 7 business days (depending on your bank).

Absolutely. Your security is our priority. We use industry-standard encryption to ensure your transactions are 100% protected. Your details are only shared with certified, trusted payment providers.

While our checkout displays prices in USD for consistency, you will be charged in your local currency. The final amount depends on the exchange rate provided by your bank at the moment of purchase.

We accept all major credit cards and trusted express checkout options (like PayPal or Google Pay).

We want your new dress to fit like a dream! A detailed Size Guide is available right above the size options on every product page.

Yes, our designs are generally true to size. If you’re between sizes or looking for a more relaxed, flowy fit, we recommend sizing up.